30 Bet Casino - general discussion (page 2)

Be careful here! They had 3 welcome bonuses, one for Casino, one for Live Casino and one for sports. I chose the Casino and made a deposit and all was good. I then went to live chat to ask about the second one for live casino and they confirmed I could use it on slots (I have the screen shot) so I made a second deposit and the bonus did not credit.

I went to chat and they said you can only choose one despite the drop down in the deposit page allowing me to choose one.

Live chat were all over the place and did not really understand it.

They also refused my Gas and Electric bill as proof of address.

I don't like casinos that mess you about on your decision to play with them so be warned, it sounds like it could be a bit of a nightmare here!

Quite a few signs, right? I would be alerted the moment support tells me that the live casino bonus is applicable to slots. Could you please let me know if they provided any information about the issues with the bills? Or was it more like the usual "rejected - let's move on"...?

Yeah, just rejected and no explanation why...

And I thought the live chat felt a bit sketchy but it is always hard to tell if it is genuine or not I guess?

I just don't like all the hassle about bonuses etc... Just be upfront, clear and concise with it all!

What a wonderful user experience through and through. 😀

I suppose you are correct regarding the live chat; however, I have high expectations for those workers since they are on the front line for players. I mean, providing clear and handy information feels like a necessity to me.

Speaking of bonuses, I can not remember my last one because some conditions are far too disadvantageous for my taste, and in some cases are even indecipherable.

This brings us back to the topic of effective support, doesn't it?

In any case, I greatly appreciate your insights! Do you perhaps have some tips for fellow players from your country? Favorite casino for a change? Don't hesitate to start your thread if you like. Good tips are difficult to come by.

A partial success then 🙌. Hopefully, approving the proof of address will not take long!

The top-up balance didn't arrive in my account, and I paid with a MasterCard Visa. I hope to hear from you soon. 🤔📣

Hello, can you add context, please? Just in case this is not obvious, we are not casino support so sadly there is no way to review the payment.

If there's a $10 refund option, I'd like to take it because the slot machine casino isn't showing my balance after I reload.

Good luck the whole casino is a joke the same thing happened to me my deposits were just disappearing

Hello, is there that option, I wonder?

I would advise everyone stay away from 30bet qbet and their sister sites they have no license deposits go missing for hours until you email them and have to wait also they do not protect players who self exclude they just re open your account to get you to gamble very rogue and sinister

Already replied to you minutes ago in other thread so I will keep my conversation with you in one. 🙂

Yes my friend this casino player protection is %0 they do not honour self exclusion even when you are self excluded on their sister sites. I think this is very shady business as they are target vulnerable people i think my advice to everyone is stay away from this casino you are really not safe if yoh check the GCB license registry their license also expired on the December 2025 the casino which they are owned and managed by is the following

Qbet

30bet

Manga casino

55BET GQbet

Also I would like to note %60 of your deposits do not add to wallet once payment is made then you have to wait hours for your deposit which interrupts your gameplay and even lessens the chance for you to win money they are obviously implementing shady tactics 3/10 for me and it seems other people are experiencing the same things.

I think I would like to keep the conversation here thank you

I think that makes more sense as this is the 30 bet discuss forum. So we will continue here jiro thank you

Wow not you aswell this casino is very bad looks like im not the only victim of this casinos rogue behavior 😅

no where in their TCS does if state a self excluded account can be reopened and the live chat know what they are doing is wrong my friend s

.

Hello, I just want to point out that being self-excluded in a sister casino does not mean complete self-exclusion within the whole group unless it is stated in the rules or unless the support confirms that. Sadly, this is a usual expectation but the reality is more complicated.

If you feel the casino did something wrong, you may always complain about that for free.

Based on those screenshots, though, the chat (perhaps abot or AI given the similarities) does explicitly say that the account in question would automatically be reopened; it only says that a request is needed and the request will be addressed. This is what I see, for example.