24VIP Casino - general discussion

If you want to discuss anything related to 24VIP Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

hello what is the code

Hello, what code are you referring to, please? If it's a bonus, here is the list of bonuses.

Have you found what you were looking for?

Hello thank you already got it. sorry to bother

No problem at all. Feel free to ask if you're wondering about something 🙂

Hi, I can't withdraw the €75, nor can I get in touch with an assistant in the chat. How do I do?

Hello,

how exactly you can't withdraw, please? Have you ever withdrawn from this site before, please?

Have you tried to contact the casino by email?

I tried to get in touch only by chat, but the assistants didn't appear, or they go offline at the beginning of the conversation, without clarifying the problem

Hello,

aside from the fact that you can't get in touch with the live chat, can you answer the other questions, please?

Have you ever withdrawn from this site before, please? To be more precise, is our account fully verified, at the moment?

Have you tried to contact the casino by email?

Thank you in advance.

I will try to explain it in english. I have finished the no desposit bonus, all the wagering. I am trying to communicate with this casino in order to verify my documents, to withdrawal the winnings. However, the casino hasn't respond to this day. So, I ask you, Guru Casino, to help me get in touch with 24VIPCASINO. Thank you for all your effort.

I have not withdrawn money from this site before. I made a registration bonus.

Hello and thank you.

So your account has not been fully verified yet. Have you received instructions on how to verify your account?

Is there any particular document you find hard to provide, maybe?

Allow me to say that in case of the first withdrawal, we allow casinos 14 full days to complete the verification and proceed with the payouts. When did the verification start, please?

I see, well I can't provide you with some direct contact, I'm afraid.

If the 14 full days period runs out, and the casino is not able to sort things out,

only then I would suggest you submit a complaint, meaning that our Complaint Team will try to help you.

I will wait for your answers now.