Spins for a deposit waited a long time by their mistake

A month to wait for free spins, although you should have paid right away where to turn?

Some casinos have a rule that for example when you make a deposit, you get 200 free spins, but you get only 20 immediately and then you get 20 per day for the next 9 days.

But if you want make a deposit, they promise you free spins, but you don't get them, then of course, it's the casino's fault. Where did you have the bad experience?

They wrote that the provider had come. I have a screen of the video of the correspondence with the co-author