Godbunny4 years ago
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Your 24/7 chat support has been unavailable for two days.
I would need my account to be verified.
Email: fscrocco8@gmail.com
Hello,
Our support team will contact you! Furthermore, note that KYC verifications are done Monday to Friday.
Thanks for your patience.
I'm still waiting for the verification.
I hope I don't have to wait any longer..
You blocked my account with almost β¬14,000 in it!
Give me some explanations right away!
Since you are very active in representing your casino as honest and fair why don't you reply to my messages??
How do you plan to pay my winnings since you blocked access to my game account???
They are fraudsters
Greetings, what happened to you in the casino, if you have this opinion?
hope this one is real
Stay away from it
Did something happen why do you recommend this to the player? Have you played here in the casino?π
They attempted fraud by refusing to pay me a large win and even wanting to keep my deposits.
Therefore I was forced to resort to legal channels through a lawyer specialized in the matter to get justice.
Even though I finally got justice, I will never forget the wrong done to me by the casino and the other colluding parties involved in the affair.
So that does shock me, that you had to go through something like that, on the other hand I am glad if it turned out well.
How long did the whole process take to get to what was yours? On what basis did the casino take both your winnings and deposits?
The shocking thing is that I should have gotten help first from the CEG and then from a famous "independent" complaint resolution center through a certain Jozef Krucay because there was no reason why the casino had the right to confiscate my deposits and winnings. It was clearly a scam but it is known that the economic interests that bind casinos with corrupt regulatory bodies and complaint resolution centers are too strong and override the protection and safeguard of players.
In fact, CEG went bankrupt in court precisely because it was accused of being responsible for these fraudulent practices. In essence, all CEG procedures are considered scams against players.
I started the legal process in February and completed everything in 3-4 months.
Hmm, it would be good if you showed the case you handled with Jozef. It will probably be okay if it is explained why it ended like that. There is no need to insult us or anyone else without that. What may seem clear to you may not seem clear to others and if the team decided the way they did, they must have had a reason for it.
The fact that you managed to get what was yours is fine, but that is also only confirmed by your words.
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