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Doubt withdrawal symbol golden lady casino

2 years ago by Giin.6
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7,151 views 24 replies |
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2 years ago

Hi, I got a no deposit bonus, and now I can withdraw €45 to a Bitcoin address.

But it asks me for another piece of information, which I point out in the attached image, which I don't know what it means.

When I give it to accept without filling in that data, it tells me that I am missing that field to fill in, but it does not tell me what I have to enter.

Any ideas? Thank you! file

Automatic translation:
Giin.6
2 years ago

I would guess it means some sort of bank information. Can you see the chat icon on the right side? I would use the chat to be sure.

Giin.6
1 year ago

Just put your name

but you ain’t going to get paid from them anyway I’ve been waiting for forever

1 year ago

Yep... They will BS you to high heaven and never pay out. I've been waiting a month and a half, since December 15th. I haven't read anything anywhere about Golden Lady paying out anyone!

1 year ago

I been waiting since November 14. I been trying to find at least one person they have actually paid money to

cherylwelch80
1 year ago

Blow them up everyday a few times a day and send like 100 emails I did and I finally got paid

but I contacted them 3 or 4 times a day and I had customer support send emails

I know it’ll be aggravating but do that and 🙏 you get it

but I literally would send 20-30 emails a day as well threatening to put them on blast because they don’t pay out

tell them as well you know they don’t have a valid license and that you know they don’t payout

I hope the best for you

Candie
1 year ago

It's terrible that you have to push so hard, but I'm glad it turned out well!

1 year ago

The symbol is for you to enter the name of the bank that holds your wallet. I have been paid out by Golden Lady with no issues. It took exactly seven days from request to get paid. Make sure to read all the T&C information for any bonus you use. I noticed with a majority of the bonuses offered with this casino that they are only valid for Rival games so if you played a game from one of the other providers they have your winnings will not be paid. I used the wallet I have with CashApp..the bank is Sutton Bank.

1 year ago

The symbol is for you to enter the name of the bank that holds your wallet. I have been paid out by Golden Lady with no issues. It took exactly seven days from request to get paid. Make sure to read all the T&C information for any bonus you use. I noticed with a majority of the bonuses offered with this casino that they are only valid for Rival games so if you played a game from one of the other providers they have your winnings will not be paid. I used the wallet I have with CashApp..the bank is Sutton Bank.

1 year ago

If you say so… you probably work with them or something and don’t like the truth was told on them that THEY DONT PAY OUT AND ARE A WORTHLESS CASINO!!!!!

1 year ago

I don't work for any casino. There are some I will not play at because I've been screwed over by their unethical tactics but this isn't one of them.

1 year ago

If you say so… you probably work with them or something and don’t like the truth was told on them that THEY DONT PAY OUT AND ARE A WORTHLESS CASINO!!!!!

1 year ago

Dear Candie,

Do you honestly believe being so rude to a person who offered personal opinions and experiences is a fair approach? I wouldn't say that.

I'm sorry your complaint was closed as unresolved, it has been several months, can you try to move on?

Being upset and mean here on the forum, will not help you get your lost winnings. 🙏

Radka
1 year ago

Uh I did FINALLY get them so….. and I was just saying how pathetic they are

Candie
1 year ago

You did? Well, a nice surprise!

Could you update the complaint if you don't mind? I ask you kindly to do so 🙂.

Be sure I would be furious as hell if I were in your situation, so no problem with your opinion, just with the target - if you catch my meaning.




Edited by author 1 year ago
1 year ago

I'm still waiting... 3 months and 12 days to be exact.

sarabeescutflowers
1 year ago

I'd say that's far too much. Well, Candie was paid in the end. Sort of a miracle 🙂✨

sarabeescutflowers
1 year ago

Keep blowing them up I’m talking customer service 10 times a day and emails send emails get nasty with them you have to

1 year ago

I have been doing that with no luck. They just keep lying to me. Telling me it's on its way or that they will personally look into it and get back with me and then never do. As much as I hate to say it but I have pretty much given up. I mean I am still trying to get it I still reach out but I am not very hopeful it's been 5 months

1 year ago

It's been 5.5 months and still nothing.

sarabeescutflowers
1 year ago

I'd say there will be no progress at all. 🙁

I'm sorry.

1 year ago

Well idk but I just checked on mine cause it been a minute I had just about gave up hope well anyways they credited the money back to my acct and I requested another withdraw and chatted with someone who was surprisingly helpful. Not holding my breath but fingers crossed that they actually pay me.

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