Hi, I deposited 20 euros and got a 20 euro bonus. In order to withdraw some of the money, I need to have wagered 1200 euros. I have, but customer support tells me that I have only wagered 426 euros out of the 1200 so far. I made 1442 euros with the bonus money (20 euros). Can someone help me?
Hello, could you tell me which casino is it?
As for the bonus, do you have a progression of the bonus in your profile or bonus tab? If the casino tells you that you have not wagered it, then did they also tell you where you can see it?
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