I played well, the navigation on the pages is great, everything is very well organized
The games are clearly arranged
The games are clearly arranged
- Quick selection
Fortuna Casino review
Safety Index
by Casino Guru
User feedback:Great
Rated by 26 users
Payment methods
Show all
(23)
Payment methods (23)
Withdrawal limits
Not limited for PLN
FORTUNA online zakłady bukmacherskie Sp. z o.o.
2021
> $20,000,000
No license
OverviewBonusesUser reviews26Safety Index explainedDiscussion1Payment methods23
Fortuna Casino Review
In this review of Fortuna Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Fortuna Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our Fortuna Casino review to learn more about this casino and decide whether it is a good choice for you.
Is Fortuna Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Fortuna Casino review, we extensively examined and analyzed the Terms and Conditions of Fortuna Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Fortuna Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Fortuna Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Fortuna Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Fortuna Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Fortuna Casino during our review.
Player complaints submitted about Fortuna Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Fortuna Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Judging by the 26 user reviews given to Fortuna Casino, it has a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
Fortuna Casino is owned by FORTUNA online zakłady bukmacherskie Sp. z o.o. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
As far as we know, Fortuna Casino does not hold any official gambling license.
Note:Fortuna Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
Fortuna Casino supports 23 payment options. This includes: VISA, Mastercard, Maestro, Bank transfer, Santander, ApplePay, PayU Global, Cash at cage, Crédit Agricole, Getin Noble Bank, ING Bank, Bank Pekao, blik, BNP Paribas, Fortuna, PKO Bank Polski, Tpay, inteligo, mBank, Nest Bank, Velobank, Alior Bank, Bank Millennium.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Fortuna Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| Polish |  |
|
|
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fortuna Casino, managing your account, withdrawals, or other matters. Fortuna Casino has a good customer support, judging by the results of our testing.
Fortuna Casino casino games and slots
Fortuna Casino offers these types of casino games: Betting, Live games, eSports betting, Virtual sports, Live baccarat, Live poker.
Games from 1 casino game provider are available. This includes Betgames.
Fortuna Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from Fortuna Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(23)
Payment methods (23)
Withdrawal limits
Not limited for PLN
Games
Show all
No slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
No crash games
Types of games
Language options
Polish website
Only Polish customer support
Only Polish live chat
Game providers
Casino screenshots
Positives
- Backed by land based shops
- No withdrawal limits
- Live dealer games are available
- Fast and professional customer support
Negatives
- Only one game provider
- Company focuses on sports betting rather than the casino
Fortuna Casino bonuses
Browse all bonuses offered by Fortuna Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of Fortuna Casino
This is a place to share experience with Fortuna Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Write a reviewCasino Guru
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I have nothing to complain about.. I like coming back and they have free poker tournaments 😎
- Quick withdrawal to card
- Lots of games
- Interesting bonuses
- It might also be possible to deposit via paysafecard
used to play here a lot. but now some casino offer better reload bonuses.
- good games
- fast withdrawal
- good interface
- low reload bonuses
You're taking up too much of my time.
Also, if I need to verify the data, I just need to contact the branch.
On the nerves
Another big plus is fast money withdrawal even on weekends, 24 hours a day...
Also, if I need to verify the data, I just need to contact the branch.
On the nerves
Another big plus is fast money withdrawal even on weekends, 24 hours a day...
- Lots of bonuses
- Large selection of slot machines
- They have a design page
- Fast cash withdrawal (also to foreign accounts) 24 hours a day, even on weekends :)
- Almost no data can be changed online
- Change your phone number only at branches!
Winning the Gold Jackpot.
Withdraw money immediately after winning.
The best Czech licensed casino far and wide.
Withdraw money immediately after winning.
The best Czech licensed casino far and wide.
- Winning the Gold Jackpot
Fortuna is my favorite casino
Excellent registration bonus for me
Lots of tournaments where you can win great prizes
Many deposit options
They have a lot of branches
Competitions such as Friday penalties
They give you a present on your birthday
High level
I really recommend you will not be disappointed
Excellent registration bonus for me
Lots of tournaments where you can win great prizes
Many deposit options
They have a lot of branches
Competitions such as Friday penalties
They give you a present on your birthday
High level
I really recommend you will not be disappointed
- Many deposit options
- Branches
- Fast withdrawal approval
- Tournaments
- Competitions
- None
I would expect more from one of the big companies. Clumsy pages without intuitive tuning, forever cutting aaa falling session, slow loading, overlapping windows. The support has improved a lot since the past, it is now quite fast and problem-free. Fast payouts of winnings
- Quick payout of winnings
- A well-functioning support was provided
- Credibility
- Indistinct
- Intersecting game sessions
The casino is good, but customer support is the worst I ever faced. I addressed them a request because I am playing for a while on fortuna and I kindly asked if the could offer something for my loyalty. They could have just say no, but instead, they replied to like I was a greedy person, that I am nobody to ask for anything. I feel like it is super rude and they could tell me no in a nice way
- Customer support is bad
the casino is as good as it gets, but I miss the option of choosing through a foreign bank connection
- can be won
- bets from €0.01
- selection at the branch
- a large selection of games
- here and there a problem when communicating with support
- non-payment to a foreign bank account.
Websites and apps work without a problem. The advantage is a wide network of branches. The selection of game providers is constantly expanding. As for bonuses, they used to be better and more affordable. The conditions for getting the bonus are extremely unattainable. And the individual loyalty program has weakened a lot. Fortuna, in my opinion, has deteriorated greatly.
- Large selection of games
- A large casino with a wide network of physical branches
- Diminishing selection of promotions and bonuses
- Extremely disadvantageous bonus conditions
In general, the interface is fine. Well, at the moment when I start to do well, things "miraculously" start to go wrong.
During various streaks of larger wins, I was suddenly logged out of the game with the message: "Your session has expired, please log in again". And we know very well what it's like when you have played games and suddenly you have to log in again, then just a long losing streak. And this happens quite regularly always with bigger wins. When I lose, by some miracle my session never "expires"...
In terms of winnings, you will get smaller ones. I have never had a bigger win here and I play all kinds of bets and games.
I would not recommend this casino, even though it is true that it is difficult to find a proper casino in Slovakia.
If I were to compare, the same style of play in tipos, there the winnings are better and it is not as manipulated as fortuna.
During various streaks of larger wins, I was suddenly logged out of the game with the message: "Your session has expired, please log in again". And we know very well what it's like when you have played games and suddenly you have to log in again, then just a long losing streak. And this happens quite regularly always with bigger wins. When I lose, by some miracle my session never "expires"...
In terms of winnings, you will get smaller ones. I have never had a bigger win here and I play all kinds of bets and games.
I would not recommend this casino, even though it is true that it is difficult to find a proper casino in Slovakia.
If I were to compare, the same style of play in tipos, there the winnings are better and it is not as manipulated as fortuna.
- The interface is clear, there are a lot of deposits
- Perfect for fun and killing time
- Incessant "expired sessions" that miraculously occur with bigger wins.
- If you play, for example, an e-gaming slot, you must log out and log in again, otherwise you cannot switch quickly to, for example, a slot from Playtech or others. It's nerve-wracking.
A cracking user interface that won't burn your eyes. They have a wide network of branches, which is great in case of identity verification without BankID. Primarily a bookie, but they have a good selection of games. The bonuses for regular players are getting a little weaker, anyway for the new ones too. In the past bonuses like money + rep jersey were great!
- Number of branches
- Games
- The user interface
- For newcomers, an event with rep jerseys
- Diminishing bonuses for regular players
Generally everything was good but vibe threw me of. Lose my money, bonuses were nice and handy
- Simple system of deposit
- Good slots
- Weird layout of the site
It's such a diverse site. I like the abundance of entertainment and the fact that there are sports betting. Yes, the casino is interesting. I prefer live games, cards. But sometimes it gets boring. And the opportunity to bet on sports brings a freshness. The games here are OK, if there's money, you can withdraw without any problems.
Really wish this site had a ND bonus and live chat
Well, it's a little boring here...
Well, it's a little boring here...
I've been playing here for a long time, it's really a top casino, and the money is withdrawn very quickly.
That is, there is practically no time to spend on this. Everything is credited very quickly.
That is, there is practically no time to spend on this. Everything is credited very quickly.
I can not complain. Everything works as it should and the bonuses there are nice.
This company is primarily focused on betting on sports and other opportunities, or live betting. Their bonuses for new registrations are very interesting, for players with registration for more than a year there are almost no bonuses. Verification takes place via a bank identity, which will give you a full account and fill in the bank account number for withdrawals.
I tried their Casino on the basis of Play Money. They have interesting vending machines here, which you won't even find in the Czech Republic. But I miss the possibility of live casino games here. But their support is terrible. Although they always solved all my requirements ... the waiting time was really long. Even at the stone branch, they advised me better than online support or telephone support.
I tried their Casino on the basis of Play Money. They have interesting vending machines here, which you won't even find in the Czech Republic. But I miss the possibility of live casino games here. But their support is terrible. Although they always solved all my requirements ... the waiting time was really long. Even at the stone branch, they advised me better than online support or telephone support.
- Large selection of bets
- Interesting slot machines that you just can't find in the Czech Republic
- no live games like roulette, blackjack and others
I've never had a problem with them.
- Good casino
The best casino nice games just had a bonus but otherwise I'm very happy
Too bad they don't have a paysafe account nwemam bank account
- They have lots that's a plus
Super I want a free spin for registration
- Satisfaction
- Free spins
- Win bonus
- I want to play a free file for registration
Safety Index of Fortuna Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fortuna Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Other factors
- Reputation helped by land-based casinos or betting shops
- Operates without a license
Complaints about Fortuna Casino and related casinos
(7)7All1Opened0Unresolved0Resolved6Rejected
Complaints directly about Fortuna Casino
Current status
Waiting for player to reply
0d 3h 35m 2s
Opened
Submitted:
23 Mar 2026
Our verdict
Player stopped responding
Closed
Submitted:
18 Jun 2023
Disputed amount: 1,900 Kč
Our verdict
Player stopped responding
Closed
Submitted:
16 Jun 2020
Disputed amount: €600
Fortuna Casino discussion
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