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Fortuna Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (17)
  • VISA
  • Mastercard
  • Moneta
  • PayPal
  • VISA Electron
  • Maestro
  • Bank transfer
  • mBank
Withdrawal limits
Not Limited for CZK
FORTUNA GAME a.s.
2009
> $20,000,000
  • Czech Republic
OverviewBonusesUser reviews23Safety Index explainedDiscussion1Payment methods17
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Fortuna Casino Review

Our expert casino review team has carefully analysed Fortuna Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Fortuna Casino has a Very high Safety Index of 9.8, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Take a look at our full Fortuna Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of Fortuna Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Fortuna Casino review, we carefully went through and inspected the Terms and Conditions of Fortuna Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Fortuna Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Fortuna Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Fortuna Casino having a Safety Index of 9.8, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Fortuna Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Fortuna Casino during our review.

Player complaints related to Fortuna Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

User feedback and assessment of Fortuna Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Our database has a total of 23 user reviews of Fortuna Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Fortuna Casino company information and licenses

Fortuna Casino belongs to FORTUNA GAME a.s. and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Fortuna Casino is licensed by regulatory authorities in Czech Republic.

Note: Fortuna Casino is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

Fortuna Casino accepts 17 payment options. This includes: Mastercard, VISA, Moneta, PayPal, VISA Electron, Maestro, Bank transfer, UniCredit Bank, Pobočka, PLATBA 24, ČSOB WebPay, ApplePay, Komerční banka, Fio banka, Airbank, Raiffeisen Bank, mBank.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Fortuna Casino.

Language Website Customer support Live chat
Czech Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Fortuna Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Fortuna Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Fortuna Casino

You can play these types of games at Fortuna Casino: Slots, Roulette, Blackjack, Betting, Jackpot games, eSports betting, Scratch cards.

Titles supplied by 17 casino game providers are available. This includes NetEnt, Novomatic, Playtech, Play'n GO, Yggdrasil Gaming, Endorphina, Tom Horn, CT Interactive, Adell, Tech4Bet, Kajot, E-gaming, Synot Games, Apollo Games, BigWin Games, Amusnet (EGT), Casimi Gaming.

Bonuses and codes offered by Fortuna Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by Fortuna Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Fortuna Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (17)
  • VISA
  • Mastercard
  • Moneta
  • PayPal
  • VISA Electron
  • Maestro
  • Bank transfer
  • mBank
Withdrawal limits
Not Limited for CZK

Games
Show all

Slots
Roulette
Blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
Scratch cards
eSports betting
No crash games

Language options

Czech website
Only Czech customer support
Only Czech live chat

Game providers
Show all (17)

  • NetEnt
  • Novomatic
  • Playtech
  • Yggdrasil Gaming
  • Tom Horn
  • Play'n GO
  • Endorphina
  • Kajot
CASINO SCREENSHOTS
fortuna_casino_cz_homepage_desktop
fortuna_casino_cz_promotions_desktop
fortuna_casino_cz_homepage_mobile
fortuna_casino_cz_promotions_mobile

Positives

  • Many land based shops
  • Perfect reputation proven by time
  • Mobile casino application for iOS and Android

Negatives

  • Live chat is available only after registration
  • Live dealer games are not available

Interesting facts

  • The company focuses on the casino, sports betting and lottery games
  • For residents of Czech Republic only
Author & Guarantor: Zuzana Clarksdottir Last updated: 09 Jan 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Fortuna Casino bonuses

Browse all bonuses offered by Fortuna Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (23)

User reviews of Fortuna Casino

This is a place to share experience with Fortuna Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 23 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 months ago
It's taking too much time for me..
I also mess with data when I have to. Only the branch can be changed
That's not normal
  • Lots of bonuses
  • The machines give quite a lot
  • They have a design page
  • The data cannot be changed
  • The phone number cannot be changed
• 8 months ago
Winning the Gold Jackpot.
Withdraw money immediately after winning.
The best Czech licensed casino far and wide.
  • Winning the Gold Jackpot
• 9 months ago
Fortuna is my favorite casino
Excellent registration bonus for me
Lots of tournaments where you can win great prizes
Many deposit options
They have a lot of branches
Competitions such as Friday penalties
They give you a present on your birthday
High level
I really recommend you will not be disappointed
  • Many deposit options
  • Branches
  • Fast withdrawal approval
  • Tournaments
  • Competitions
  • None
• 11 months ago
I would expect more from one of the big companies. Clumsy pages without intuitive tuning, forever cutting aaa falling session, slow loading, overlapping windows. The support has improved a lot since the past, it is now quite fast and problem-free. Fast payouts of winnings
  • Quick payout of winnings
  • A well-functioning support was provided
  • Credibility
  • Indistinct
  • Intersecting game sessions
• 1 year ago
The casino is good, but customer support is the worst I ever faced. I addressed them a request because I am playing for a while on fortuna and I kindly asked if the could offer something for my loyalty. They could have just say no, but instead, they replied to like I was a greedy person, that I am nobody to ask for anything. I feel like it is super rude and they could tell me no in a nice way
  • Customer support is bad
• 1 year ago
the casino is as good as it gets, but I miss the option of choosing through a foreign bank connection
  • can be won
  • bets from €0.01
  • selection at the branch
  • a large selection of games
  • here and there a problem when communicating with support
  • non-payment to a foreign bank account.
• 1 year ago
Websites and apps work without a problem. The advantage is a wide network of branches. The selection of game providers is constantly expanding. As for bonuses, they used to be better and more affordable. The conditions for getting the bonus are extremely unattainable. And the individual loyalty program has weakened a lot. Fortuna, in my opinion, has deteriorated greatly.
  • Large selection of games
  • A large casino with a wide network of physical branches
  • Diminishing selection of promotions and bonuses
  • Extremely disadvantageous bonus conditions
• 1 year ago
In general, the interface is fine. Well, at the moment when I start to do well, things "miraculously" start to go wrong.
During various streaks of larger wins, I was suddenly logged out of the game with the message: "Your session has expired, please log in again". And we know very well what it's like when you have played games and suddenly you have to log in again, then just a long losing streak. And this happens quite regularly always with bigger wins. When I lose, by some miracle my session never "expires"...
In terms of winnings, you will get smaller ones. I have never had a bigger win here and I play all kinds of bets and games.
I would not recommend this casino, even though it is true that it is difficult to find a proper casino in Slovakia.
If I were to compare, the same style of play in tipos, there the winnings are better and it is not as manipulated as fortuna.
  • The interface is clear, there are a lot of deposits
  • Perfect for fun and killing time
  • Incessant "expired sessions" that miraculously occur with bigger wins.
  • If you play, for example, an e-gaming slot, you must log out and log in again, otherwise you cannot switch quickly to, for example, a slot from Playtech or others. It's nerve-wracking.
• 1 year ago
A cracking user interface that won't burn your eyes. They have a wide network of branches, which is great in case of identity verification without BankID. Primarily a bookie, but they have a good selection of games. The bonuses for regular players are getting a little weaker, anyway for the new ones too. In the past bonuses like money + rep jersey were great!
  • Number of branches
  • Games
  • The user interface
  • For newcomers, an event with rep jerseys
  • Diminishing bonuses for regular players
• 1 year ago
Generally everything was good but vibe threw me of. Lose my money, bonuses were nice and handy
  • Simple system of deposit
  • Good slots
  • Weird layout of the site
• 1 year ago
It's such a diverse site. I like the abundance of entertainment and the fact that there are sports betting. Yes, the casino is interesting. I prefer live games, cards. But sometimes it gets boring. And the opportunity to bet on sports brings a freshness. The games here are OK, if there's money, you can withdraw without any problems.
• 2 years ago
Really wish this site had a ND bonus and live chat

Well, it's a little boring here...
• 2 years ago
I've been playing here for a long time, it's really a top casino, and the money is withdrawn very quickly.
That is, there is practically no time to spend on this. Everything is credited very quickly.
• 2 years ago
I can not complain. Everything works as it should and the bonuses there are nice.
• 2 years ago
This company is primarily focused on betting on sports and other opportunities, or live betting. Their bonuses for new registrations are very interesting, for players with registration for more than a year there are almost no bonuses. Verification takes place via a bank identity, which will give you a full account and fill in the bank account number for withdrawals.

I tried their Casino on the basis of Play Money. They have interesting vending machines here, which you won't even find in the Czech Republic. But I miss the possibility of live casino games here. But their support is terrible. Although they always solved all my requirements ... the waiting time was really long. Even at the stone branch, they advised me better than online support or telephone support.
  • Large selection of bets
  • Interesting slot machines that you just can't find in the Czech Republic
  • no live games like roulette, blackjack and others
• 2 years ago
I've never had a problem with them.
  • Good casino
• 2 years ago
The best casino nice games just had a bonus but otherwise I'm very happy
• 2 years ago
Too bad they don't have a paysafe account nwemam bank account
  • They have lots that's a plus
• 3 years ago
Super I want a free spin for registration
  • Satisfaction
  • Free spins
  • Win bonus
  • I want to play a free file for registration
Safety Index explained

Safety Index of Fortuna Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fortuna Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Fortuna Casino and related casinos (6)

6All0Opened0Not solved0Solved6Rejected

Complaints directly about Fortuna Casino

Discussion

Fortuna Casino Discussion

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Payment methods

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