Dear Azael,

Thank you for your feedback and we apologize for the difficulties you encountered with your withdrawal. We fully understand how important a smooth and fast withdrawal process is and we sincerely regret that you had to face this issue.

We would like to clarify that all withdrawal requests are processed on a first-come, first-served basis to ensure fairness to all our players. Waiting times can vary depending on the system load and sometimes it can also be affected by technical glitches that may occur on the part of payment providers. This is not always within our platform's control, but we do our best to minimize any delays and ensure that such issues are resolved as quickly as possible.

We sincerely apologize for this inconvenience and appreciate your patience. Our team is always ready to help if you have any further questions or difficulties with your payments. You can contact support at any time at support@lamabet.com, and we will do our best to rectify the situation and improve your experience with our platform.

Thank you for your understanding, and we hope you will give us another opportunity to rectify your impression.

Best regards,
LamaBet Support Team