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Ivona K.
Author
Ivona Kulichova
Head of Affiliate Department
Ivona leads Casino Guru's affiliate department. She is responsible for leading both communication and data analysts teams within the affiliate team, addressing specific issues with the finance department, and liaising with relevant and influential individuals and companies in the industry to establi...
In this review, we break down FEZbet Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. FEZbet Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full FEZbet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is FEZbet Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our FEZbet Casino review, we carefully went through and inspected the Terms and Conditions of FEZbet Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, FEZbet Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention FEZbet Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, FEZbet Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of FEZbet Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of FEZbet Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about FEZbet Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
FEZbet Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
The user satisfaction feedback of FEZbet Casino shared by 18 users has resulted in a Bad User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
FEZbet Casino is owned by Estolio Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
FEZbet Casino has been granted a gambling license in Estonia.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at FEZbet Casino in the table below.
Language
Website
Customer support
Live chat
Estonian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at FEZbet Casino, managing your account, withdrawals, or other matters. FEZbet Casino has an average customer support, judging by the results of our testing.
FEZbet Casino casino games and slots
FEZbet Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 21 game providers are offered. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Spinomenal, Tom Horn, Iron Dog Studio, Relax Gaming, Kalamba Games, Gameburger Studios, Skywind Group, Apollo Games.
FEZbet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from FEZbet Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Estolio Limited
Established
2021
Estimated annual revenues
> $5,000,000
Casino Bonuses
FEZbet Casino bonuses
Browse all bonuses offered by FEZbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of FEZbet Casino
This is a place to share experience with FEZbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A terrible experience in every way. Reading some of the reviews makes me wonder: how can anyone have the courage to give a site like this a 9.2/10?
The main problem is withdrawals, and it's unacceptable. The delays aren't just long: they're excruciating, bordering on ridiculous. We're talking days, but in reality they turn into weeks, with requests stuck without any concrete explanation.
The worst thing is the total lack of trust it creates: you play, you deposit, maybe you win... but then you have no certainty whatsoever that you'll ever see that money again. It almost feels like you're playing for nothing, because when it comes time to cash out, all that's left is problems.
Support is slow, vague, and often unhelpful: generic answers, no clarity, and zero transparency. They leave you waiting, not knowing if or when you'll be paid.
At this point, the only question is: what is a 9.2/10 rating based on? Because if the most important thing—receiving your money—isn't guaranteed, everything else is worth absolutely nothing.
A frustrating, disappointing, and above all unreliable experience. Personally, my trust is equal to
Esperienza pessima sotto ogni punto di vista. Leggendo certe valutazioni mi viene davvero da chiedermi: come si fa ad avere il coraggio di dare 9,2/10 a un sito del genere?
Il problema principale sono i prelievi, ed è qualcosa di inaccettabile. I tempi non sono solo lunghi: sono esasperanti, al limite del ridicolo. Si parla di giorni, ma nella realtà si trasformano in settimane, con richieste che restano bloccate senza alcuna spiegazione concreta.
La cosa più grave è la totale mancanza di fiducia che si crea: giochi, depositi, magari vinci… ma poi non hai la minima certezza che quei soldi li rivedrai. Sembra quasi di stare giocando "a vuoto", perché quando arriva il momento di incassare iniziano solo problemi.
L’assistenza è lenta, vaga e spesso inutile: risposte generiche, nessuna chiarezza e zero trasparenza. Ti lasciano lì ad aspettare senza sapere se e quando verrai pagato.
A questo punto la domanda è una sola: su cosa si basa un voto di 9,2/10? Perché se la cosa più importante – cioè ricevere i propri soldi – non è garantita, tutto il resto non vale assolutamente nulla.
Esperienza frustrante, deludente e soprattutto poco affidabile. Personalmente, fiducia pari a
The offer states that they have three business days to pay out. This is not true. Three business days is an exception! I have been waiting for the payout for the 7th business day (otherwise it would be the 9th day). There is no sign that they will pay me out. The notice that you have to deposit 30 times to receive the bonus is misleading!! You have to deposit BONUS+DEPOSITED MONEY 30 times!!!
Tried to withdraw a small win for 3 weeks. 300e. First withdrawal attempts were cancelled after waiting for many days. When asked about it, they said there should be no obstacle to the withdrawal, try again. Cancelled again. Still haven't found a reason why the withdrawal was cancelled. After 2 weeks they say there are problems with Zimbler. Let's try a manual withdrawal. Waited for over a week. 4 customer service representatives served during one chat conversation. There was always some obstacle that had to be changed. They promised that you should get the money immediately. It hasn't happened
3 viikkoa yrittänyt saada pienen voiton nostettua. 300e. Ensin nosto yritykset perutaan monen päivän odottelun jälkeen. Kun kysynyt asiasta niin sanovat ettei pitäisi olla mitään estettä nostolle, yritä uudestaan. Taas perutaan. Eikö vieläkään löydetty syytä miksi nosto peruttiin. 2 viikon jälkeen sanotaan että ongelmia zimblerin kanssa. Tehdään manuaalinen nosto yritys. Sitä odoteltu yli viikko. 4 asiakas palvelijaa yhden chat juttelun aikana palveli. Aina tuli joku este että piti vaihtaa. Luvattiin että kyllä rahat pitää sinulle saada heti. Ei ole tullut
I have never come across a casino with such poor customer service in my life! I have won $15,000 off a $2,000 bonus buy and the game is stuck on this, when I load the game it continuously plays the round and at the conclusion asks me to reload or contact support. This happened in the past on this game and it was fixed in 2 weeks. It has now been 4 weeks with no fix, no timeframe, no communication other than we’ll look into it, this is with me contacting them over 20 times! This casino seems dodgy and I suggest spending your money elsewhere. I am truly shocked it has a 9.8 rating - it doesn’t deserve it. If you are a VIP the service is better but still lacking but there are a lot of glitches on the website. It’s a shame because the game selection really is great
Big range of games
Terrible customer service
A lot of emails saying no English speakers available to answer
Game stuck on a $15,000 win for 4 weeks with no one addressing this despite multiple emails
The casino offered me a bonus of PLN 900, if the bet is lost, it returns PLN 900 for further play, when I lost my bet, the casino took this amount from me, when I wrote in the chat why this happened, the casino replied that they have the right to do so at any time, so I strongly advise against playing in this casino!!!
Kasyno zaoferowalo mi bonus 900 zl, jesli bedzie zaklad przegrany zwraca 900 zl na dalsza gre, gdy przegralem swoj zaklad kasyno zabralo mi ta kwote gdy napisalem na czat dlaczego sie tak stalo kasyno odpowiedzialo ze maja takie prawo w kazdej chwili tak zrobic, dlatego stanowczo odradzam granie w tym kasynie !!!
this casino has no positive things
to kasyno nie ma zadnych pozytywnych rzeczy
the casino cheats its players
kasyno oszukuje swoich graczy
takes the winning funds
zabiera wygrane srodki
he cheats players by giving a bonus and then taking it away for no reason
naciaga graczy dajac bonus po chwili go zabierajac bez zadnego powodu
My experience with this casino has been awful. Last night I spoke to technical support and they explained to me that my withdrawal was being processed. This morning I got up and went to the FEZBET website and it wouldn't let me into my account. Since I've been fighting for my withdrawal, they decided to delete my account and throw me out without saying anything. If anyone reads this, don't put a single euro into that scammer's website.
Mi experiencia con este casino ha sido nefasta, anoche habla con el soporte técnico, y me explicaban que mi retiro de esta procesando, ahora por la mañana me he levantado y me he metido a la página de FEZBET y no me dejaba entrar en mi cuenta, como he estado luchando por mi retiro, han optado por borrarme la cuenta y tirarme sin decirme nada, si alguien lee esto, no le metáis ni un euro en esa página de estafadores.
I have to change my review from good to bad. My withdraw has been now pending for almost two weeks. During this time I have sent multiple emails and received only one with "your withdraw is on "final stage"". Really dissapointed.
Why would you ever deposit again to a casino that doesn't pay winnings? Will change the review if this situation changes....
ALWAYS THE SAME STICK ,ROLLOVER,MY ACCOUNT WAS CLOSED ,NEED TO ALSO POLICE FOR CREDIT, SITE IS FRAUD ,OTHER REVIEWS ARE FROM FEZ BET ITSELF
IMMER GLEICHE MASCHE ,ROLLOVER,MEIN KONTO WURDE GESCHLOSSEN ,MUSS AUCH POLIZEI WEGEN GUTHABEN, SEITE IST BETRUG ,ANDERE BEWERTUNGEN SIND VON FEZ BET SELBST
I've been using various Rabidi NV sites for many years now (which by the way isn't illegal as long as you only have 1 account per site), so I've also registered on fezbet and have been playing there for quite some time now. Yes, the waiting time for the payout is of course very frustrating and the limits of €500 in the lower VIP levels are very low, but apart from these two points I am very satisfied nonetheless. Nevertheless, it remains a provider who manages to offer an experience and variety over and over again, offers good bonuses and creates feasible conditions. If you just stick to the rules, you can have a lot of fun there. I like the casinos of Rabidi NV. But please, please, please raise the withdrawal limits to at least EUR 1,000 and make sure that withdrawals do not take longer than 1 week (if you are verified). Then it would be perfect.
Ich nutze jetzt schon seit vielen Jahren die verschiedensten Seiten von Rabidi N.V. (das ist im übrigen nichts illegales, solange man nur 1 Account pro Seite hat), so habe ich mich auch auf fezbet registriert und spiele auch dort jetzt schon längere Zeit. Ja, die Wartezeit auf die Auszahlung ist natürlich sehr frustrierend und die Limits mit € 500 Euro in den unteren VIP-Stufen sehr niedrig bemessen, aber bis auf diese beiden Punkte bin ich nichtsdestotrotz sehr zufrieden. Es bleibt dennoch ein Anbieter, der es schafft, immer wieder ein Erlebnis und Abwechslung zu bieten, gute Bonis bietet und machbare Bedingungen schafft. Wenn man sich nur an die Regeln hält, hat man dort viel Spaß. Ich habe die Casinos der Rabidi N.V. gern. Aber bitte, bitte, bitte hebt doch die Auszahlungslimits auf zumindest EUR 1.000,- an und schaut, dass Auszahlungen nicht länger als 1 Woche dauern (wenn man verifiziert ist). Dann wäre es perfekt.
Interesting bonuses at feasible conditions
Interessante Bonis zu machbaren Bedigungungen
Good entertainment and variety
Gute Unterhaltung und Abwechslung
Friendly support that answers all inquiries satisfactorily
Freundlicher Support, der alle Anfragen zufriedenstellend beantwortet
I still got every payout
Ich habe noch jede Auszahlung bekommen
Long payout time (often takes 1 week and sometimes longer, same responses to requests, work in progress)
Lange Auszahlungsdauer (braucht oft 1 Woche und manchmal auch länger, immer dieselben Antworten auf Anfragen, es wird daran gearbeitet)
They stole my money!! They didn't pay me and they blocked my account! They don't answer my emails and worst of all I don't even know why!! Thieves wait for you to win to steal
Eles roubaram meu dinheiro!! Não me pagaram e ainda bloquearam minha conta! Não respondem meus e-mails e pior de tudo não sei nem o motivo !! Ladrões esperam você ganhar para roubar
After almost 72 hours, my withdrawal request of €300 was approved. It's a small sum, but anything under a 72-hour turnaround time is perfectly acceptable to me. Hence the full 5 stars from me.
Nach knapp 72 Stunden wurde meine Auszahlungsanfrage über 300€ genehmigt. Es ist zwar eine kleine Summe, aber alles unter eine Bearbeitungsdauer von 72 Stunden ist für mich völlig akzeptabel. Daher gibt es auch noch die vollen 5 Sterne von mir.
I've been playing with this provider for a few months (mainly sports betting). As a regular depositor, I am listed as a VIP customer with a corresponding cashback (15% of weekly deposits). The selection of live bets is considerable. The bets are also evaluated and settled promptly and correctly. Contrary to the previous reviews, I never had any problems with the payouts. I can recommend this seller with a clear conscience.
Ich spiele bereits seit einigen Monaten bei diesem Anbieter (vornehmlich Sportwetten). Als regelmässiger Einzahler werde ich als VIP-Kunde mit einem entsprechenden Cashback (15% der wöchentlichen Einzahlungen) geführt. Die Auswahl der Live-Wetten ist beachtlich. Auch werden die Wetten prompt und korrekt ausgewertet und abgerechnet. Entgegen der bisherigen Bewertungen hatte ich nie Probleme mit den Auszahlungen. Ich kann diesen Anbieter mit gutem Gewissen weiterempfehlen.
no problems with withdrawals
keine Probleme bei Auszahlungen
Prompt evaluation and settlement of the bets
prompte Auswertung und Abrechnung der Wetten
Friendly VIP service
Freundlicher VIP-Service
Cashback after VIP status (I have 15% weekly)
Cashback nach VIP-Status (ich habe 15% wöchentlich)
Bad provider, be careful !!! Only look for victims who deposit When making withdrawals the troubles are closing your account and confiscating your money
Schlechter Anbieter Vorsicht !!! Suchen nur Opfer die Einzahlen Beim Auszahlen machen die Probleme schließen dein Konto und beschlagnahmen dein Geld
Very tempting side ... purposely kept manageable with very nifty bonus offers
Sehr verlockende Seite...absichtlichtlich überschaubar gehalten mir ganz raffinierten Bonusangeboten
Withdrawal difficulties if you get the money at all ... poor customer support lying straight to the face have no powers ... standard rates do not deal with problems. Agbs are an imposition ... the customer is king they don't know. Bad verification process ... only had bad experiences with them ... not recommended at all
Auszahlungsschwierigkeiten wenn man das Geld überhaupt bekomm...schlechter Kundensupport lügen direkt ins gesicht haben keine Befugnisse ...standartsätze gehen nicht auf probleme ein. Agbs sind eine zumutung...kunde ist könig kennen die nicht. Schlechter verifizierungsprozess...habe nur schlechte erfahrungen mit denen gemacht...garnicht zum empfehlen
Trying to withdraw 360 euro since 22 october 2021. No email about vertification or withdraw progress.
edit - received money after 12 days
Received money
Long withdrawals
MAXIMO96
Unregistered user
• 4 years ago
Bad betting offer Ridiculous odds I have requested my payment and have been waiting almost a week for confirmation or a reasonable statement when or how I will finally get my money or a confirmation. Absolutely not recommended ONLY PROBLEMS
Schlechtes wettangebot Lächerliche Quoten Habe meine Auszahlung beantragt und warte nun schon fast eine Woche auf die Bestätigung oder eine vernünftige Aussage wann oder wie ich endlich mein Geld bzw eine Bestätigung bekomme. Absolut nicht zu empfehlen NUR PROBLEME
I deposited 6000e at Fezbet within 2 days. Then with the last deposit I played myself up to 5500e when I wanted to log in the next day my account was blocked. In the event of multiple inquiries from support, reference is only made to the terms and conditions and no reason is given. I don't know what will happen to my credit now. Absolutely dubious this shop. From the support you always get other statements!
Ich habe innerhalb von 2 Tagen 6000e bei Fezbet eingezahlt. Habe dann mit der letzten Einzahlung mich hochgespielt auf 5500e als ich mich am nächsten Tag einloggen wollte war mein Konto gesperrt. Auf mehrfache nachfrage bei Support wird nur auf die AGB's verwiesen und kein Grund genannt. Ich weiß nicht was jetzt mit meinem Guthaben passiert. Absolut unseriös dieser Laden. Vom Support bekommt man ständig andere aussagen!
Safety Index explained
Safety Index of FEZbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of FEZbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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