In this review, Double Star Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Double Star Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Double Star Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Double Star Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Double Star Casino, we read and assessed Terms and Conditions of Double Star Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Double Star Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Double Star Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Double Star Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Double Star Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Double Star Casino during our review.
Player complaints submitted about Double Star Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Double Star Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Double Star Casino is owned by Program® spol. s r.o. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Double Star Casino has been granted a gambling license in Slovakia.
Note:Double Star Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
Double Star Casino supports 14 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, Maestro, sporopay, Poštová banka platba, TatraPay, Viamo, VÚB Banka, Slovenská sporiteľňa, SMS Platba, Tatra Banka.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Double Star Casino in the table below.
Language
Website
Customer support
Live chat
Slovak
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Double Star Casino, managing your account, withdrawals, or other matters. Double Star Casino has an average customer support, judging by the results of our testing.
Double Star Casino casino games and slots
Double Star Casino offers these types of casino games: Slots, Roulette, Blackjack, Jackpot games, Crash games.
Casino games from 11 game providers are offered. This includes Novomatic, Pragmatic Play, BetInsight, EASIT, Adell, Apollo Games, Tech4Bet, Amusnet (EGT), Kajot, Synot Games, E-gaming.
Double Star Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Double Star Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Double Star Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Double Star Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of Double Star Casino
This is a place to share experience with Double Star Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I definitely recommend Doublestar casino to everyone who wants to play in a solid casino Excellent bonuses for the first deposit Phone support that will solve everything right away I like that they have an unlimited selection And really many many machines from several manufacturers Do not hesitate and register
Doublestar kasíno určite odporúčam všetkým ktorý chcú hrať v solídnom kasíne Výborné bonusy k prvému vkladu Telefonická podpora ktorá hneď všetko vyrieši Páči sa mi že majú neobmedzený výber A naozaj veľa veľa automatov od viacerých výrobcov Neváhajte a registrujte sa
Pomalý žiadne točenie zadarmo vsekto len ku vkladu
No free spins
Žiadne točenie zadarmo
Safety Index explained
Safety Index of Double Star Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Double Star Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index