In this review of Dons Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Dons Casino scored a Low Safety Index of 3.5, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Proceed with reading our Dons Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Dons Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Dons Casino, we read and assessed Terms and Conditions of Dons Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Dons Casino appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, one or a few relevant casino blacklists include Dons Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Dons Casino has scored a Safety Index of 3.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Dons Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Dons Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Dons Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 227 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Dons Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Unfortunately, we do not have any user reviews of Dons Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Dons Casino is owned by Alpha Interactive Solutions N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Dons Casino is licensed by Curaçao Gaming Control Board in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Dons Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Russian
German
Finnish
Swedish
Italian
Danish
French
Norwegian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Dons Casino, your account, withdrawals, or anything else. According to our tests and collected information, Dons Casino has a good customer support.
Dons Casino casino games and slots
Players can enjoy these types of casino games at Dons Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Scratch cards, Other card games, Other games.
Casino games supplied by 28 game providers are available. This includes Nolimit City, Apricot (Microgaming), Merkur Gaming, Blueprint Gaming, Evolution Gaming, Betsoft Gaming, Playson, Nextgen Gaming, Evoplay, SA Gaming, Wazdan, 1X2 Gaming, Booming Games, Iron Dog Studio, Booongo (BNG), MrSlotty, Nucleus Gaming, Gamshy, Leap Gaming, BestSlots, Lucky Streak, Felix Gaming, Xplosive Slots, Betixon, Revolver Gaming, Noble, GameSalad (GS), Vivo Gaming.
Bonuses and codes offered by Dons Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Dons Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Dons Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Dons Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Safety Index explained
Safety Index of Dons Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Dons Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Found on some relevant casino blacklists
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The player made two deposits of €500 (€300 and €200) in the past without any issues but when he wanted to withdraw his winnings, the request was denied. He was previously self-excluded at the casino's sister site but the player didn't know and/or found any information about these two casinos being sister casinos. Once he contacted the support team for a refund of at least his deposits, they stopped answering him and started to ignore him. When we've contacted the casino to resolve this issue, they refused to respond to us and the complaint remains unsolved.
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Submitted:
5/2019
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