The player was accused of repeated betting pattern, which is against the rules, The winnings were confiscated, the deposit was returned and the account was closed without evidence.
The player from Canada requested a withdrawal of $2,375 but had to change a payment method a few times, but still, no payment was received. After the player posted a complaint online, the casino confiscated his/her winnings due to a repeated betting pattern, which is against the casino´s rules. The casino informed the player that as soon as his/her deposit will be reinstated, the account will be closed. In the meantime, the player found out that the casino´s terms and conditions had changed and they no longer accept players from Canada. The player asked the casino for some proof of the accusations, but the casino never provided any nor reacted to this case and it remains unresolved.
This complaint is from 3/2017
Disputed amount: $2,375
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