Our independent casino review team has taken a detailed look at CoolCasino.io in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. CoolCasino.io scored a High Safety Index of 8.4, which makes it a recommendable option for most players in terms of fairness and player safety. Take a look at our full CoolCasino.io review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our CoolCasino.io review, we carefully went through and inspected the Terms and Conditions of CoolCasino.io. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, CoolCasino.io is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include CoolCasino.io. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, CoolCasino.io has attained a High Safety Index of 8.4. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of CoolCasino.io during our review.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 14 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 1 player review of CoolCasino.io, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
CoolCasino.io is owned by North Point Management Ltd and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
CoolCasino.io has a gambling license in Estonia.
CoolCasino.io accepts deposits via 15 payment methods. This includes: Nordea, Zimpler, Danske Bank, OP Bank, POP Pankki, OmaSP, Aktia, S-Pankki, Luminor, LHV, Swedbank, SEB Bank, Alandsbanken, Handelsbanken, Säästöpankki.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 50,000 per day | No win limit |
| EUR 1,500,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at CoolCasino.io.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
|
| Portuguese | |
|
 |
| German | |
|
|
| Finnish | |
|
|
| French | |
|
|
| Estonian | |
|
|
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CoolCasino.io, account management, withdrawal process, etc. We would say CoolCasino.io has an average customer support based on the responses we have received during our testing.
CoolCasino.io has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Other games, Crash games.
Games from 43 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, Playson, Evoplay, Push Gaming, Wazdan, Red Rake Gaming, Relax Gaming, Inspired Gaming, Gaming Corps, Fantasma Games, Swintt, Max Win Gaming, Felt Gaming, Bulletproof Games, Reflex Gaming, Peter & Sons, Spribe, Blue Guru Games, Kalamba Games, Armadillo Studios, Spearhead Studios, Storm Gaming, Games Lab, Bang Bang Games, Silverback Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, PGsoft (Pocket Games Soft), Reel Play.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from CoolCasino.io in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by CoolCasino.io, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with CoolCasino.io. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CoolCasino.io. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to CoolCasino.io with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
