04/2025
04/2025
CoolCasino.io has been closed and no longer operates.
Our independent casino review team has taken a detailed look at CoolCasino.io in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. CoolCasino.io earned a High Safety Index of 8.2..This places it among the better casinos we have reviewed for fairness and safety. Proceed with reading our CoolCasino.io review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our CoolCasino.io review, we carefully went through and inspected the Terms and Conditions of CoolCasino.io. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Considering our estimates and the factual data we have collected, CoolCasino.io appears to be a small to average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include CoolCasino.io. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, CoolCasino.io has attained a High Safety Index of 8.2. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of CoolCasino.io during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 14 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 1 player review of CoolCasino.io, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews are available on this page in the User reviews section.
CoolCasino.io is owned by North Point Management Ltd and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
CoolCasino.io has a gambling license in Estonia.
CoolCasino.io accepts deposits via 11 payment methods. This includes: Nordea, Zimpler, OP Bank, Säästöpankki, OmaSP, POP Pankki, Handelsbanken, Alandsbanken, Danske Bank, S-Pankki, Aktia Bank.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 50,000 per day | No win limit |
| EUR 1,500,000 per month |
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. You can find languages available at CoolCasino.io in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Portuguese | |
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| German | |
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| French | |
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| Estonian | |
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at CoolCasino.io, your account, withdrawals, or anything else. Based on what we found in our tests, we rate the customer support at CoolCasino.io as average.
CoolCasino.io has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 48 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Evoplay, Push Gaming, Wazdan, Red Rake Gaming, Booming Games, Relax Gaming, Inspired Gaming, Gaming Corps, AceRun, Fantasma Games, Swintt, Max Win Gaming, Felt Gaming, HungryBear, SpinOn, Boomerang Studios, Bulletproof Games, Reflex Gaming, Powderkeg Studios, Peter & Sons, AvatarUX, Spribe, Blue Guru Games, Kalamba Games, Armadillo Studios, Spearhead Studios, Storm Gaming, Bang Bang Games, Games Lab, Silverback Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, PG Soft (Pocket Games Soft), Reel Play.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from CoolCasino.io:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CoolCasino.io. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at CoolCasino.io. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
This is a place to share experience with CoolCasino.io. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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