Zeppelin Casino - Player's account is closed for alleged duplication.

A fraudulent site; no payouts—it simply steals players' money. When you attempt to make a withdrawal, your account will be blocked on the grounds that it is a duplicate account.

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Dear alecia28,

Thank you very much for submitting your complaint. I’m sorry to hear about your blocked account and rejected withdrawal.

Could you please clarify the following?

• Have you ever created another account at this casino, or does anyone in your household also have an account? Have you shared a device or internet connection with another player?
• Have you completed KYC verification? Please confirm which documents you submitted and provide any verification confirmation.
• Did your winnings come from casino games or sports betting, and did you use a bonus? Please provide any relevant bonus details and your withdrawal history showing the disputed amount.

Thank you in advance for your reply.

Best regards,

Samuel