Yabby Casino - Player’s withdrawal has been delayed.

I got a 50 spin no deposit promotion, that they sent me I played thru the 50 spins and won money so I took the money and kept playing..the when I made it to $106.00, a withdrawal message came across my screen that I can with draw..So they took $50.00 from me and said I can withdraw the other half. Then they sIid I had to mail my PDF verification and account so there bank can identify that's it's me..Look I'm only going to say this once.Im from Nashville TN, i do have a family lawyer and I will sue the whole network if I don't get some answers..My names Brian..thank you I have pictures of it all..

Dear BDK71281,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear BDK71281,

Have you received your withdrawal from the casino yet?

Dear BDK71281,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.