The player from Germany requested a withdrawal of €1400 on September 6th, 2026, which has not been processed two weeks later. Despite the casino's advertised fast processing time, he faces delays and receives repeated messages to be patient from support.
Xon Bet Casino - Player has a withdrawal delayed.
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Current status
Waiting for Casino Guru to reply
5d 21h 30m 57s
Xon Bet Casino
Safety Index 4.4 LowCase summary
Discussion
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Public
2 days ago
Translation
Hello, I made a withdrawal of €1400 on September 6th, 2026, which the online casino still hasn't paid out. I deposited €20 and used a 125% deposit bonus, which I then wagered. To this day, every time I contact support, I'm told to be patient and that they're very busy. The casino's terms and conditions advertise a fast processing time of within 48 hours, but this isn't the case. As of today, September 23rd, I'm still waiting for the money, and the casino is trying to stall me every day. Perhaps they're hoping I'll gamble away the money, or why else would they wait so long to process the withdrawal?
Automatic translation:
Public
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yesterday
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yesterday
Dear Sekooo10,
Thank you very much for your update.
To help me better understand your case, could you please answer the following questions?
- Did you successfully withdraw funds from this casino before?
- What payment method did you use for the withdrawal?
- Have you received any communication from the casino regarding the delay?
- Did you use any casino bonuses, or do you currently have any active bonus?
- Did you complete your KYC verification?
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
