X3Bet Casino - Player's winnings have been confiscated.

Good morning, I am asking for a refund of the amount of 1050.The case has been ongoing since May, please consider the matter immediately.

I would like to add that the casino took all my winnings because some of the data was read incorrectly by mistake. I did not receive a refund of my winnings or my deposit.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with X3bet

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please explain in more detail the basis on which you are asking the casino to refund you money?
• Could you please explain what information was incorrect?
• Did the casino request any documents from you during the verification process? Which ones?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas