World Sports Betting Casino ZA - Player is unable to withdraw funds.

I want to withdraw money from this app,it gives me problem. I've been trying to withdraw but I can't see any where it says to withdraw. Please help me.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you completed the full KYC verification process, or at least submitted any identity documents to the casino for verification?
• Did you accumulate your winnings with or without a bonus?
• What types of games did you play to accumulate your winnings?
• Have you made sure that all wagering requirements associated with your balance were completed before you attempted to withdraw your funds?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika