Wishking Casino - Player seeks refund due to ignored self-exclusion request.

Hello, i have asked for a permanent self exclusion via vip email since the 7th of July but they Keep ignoring me since then. Therefore, i demand getting back every deposit i made during this period. They used to respond to every email within a day until now. Im pretty sure they ignore me intentionally so I keep depositing

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Dear Magnificenttt,

Thank you for taking the time to submit your complaint. I sincerely regret to learn about your negative experience. I checked the Responsible Gambling section, and I found this:

Self-Exclusion

If you are diagnosed with a gambling addiction or wish to refrain from gambling for any reason, we are here to support you.

Self-Exclusion allows you to voluntarily exclude yourself from all gambling services for a set period. This decision is binding and cannot be reversed within the chosen timeframe.

Email: support@wishking.com

You may request to exclude yourself from our services for a period between 6 months and 5 years.

Self-exclusion is binding and cannot be reversed during the selected period

You must not create a new account during this time

Any attempt to bypass self-exclusion may result in a permanent ban

You will not receive promotional materials during the exclusion period

To activate self-exclusion, contact: support@wishking.com

Could you please advise whether you tried contacting the official email address listed in the responsible gambling policy? Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru.

Thank you very much for your cooperation.

Best regards,

Kristina