The player from Italy is struggling to withdraw their winnings. We rejected this complaint as the player was using offensive language and refused to cooperate.
Winorama Casino - Player’s experiencing difficulties to withdraw winnings.
Closed
Our verdict
Unjustified complaint
Amount: €120
Winorama Casino
Safety Index:LowCase summary
Discussion
Public
Public
5 years ago
Dear Ionut,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you provide more information so I could understand the whole issue completely? You have requested a withdrawal, but it’s been pending? Additionally, your account has been closed? Did you receive any explanation from the casino? You could forward it to [email protected]. I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Public
Public
5 years ago
Please, could you clarify if the complaint is related to Casino.com or Winorama Casino?
Public
Public
5 years ago
Translation
Yes on winorama I speak you prey on me I see now I go to the bum and solve everything if you are not capable of a scam and winorama I see
Edited
Automatic translation:
Public
Public
5 years ago
Dear Ionut,
I’m sure you understand that I don’t work for Winorama Casino, but as one of the Casino.guru independent employees and professionals I’m trying to help you to receive your winnings.
Please could you provide more information so I could understand the whole issue completely? You have requested a withdrawal, but it’s been pending? Additionally, your account has been closed? Did you receive any explanation from the casino? You could forward it to [email protected]. I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. Thank you.
