Winit Casino - Player's withdrawal is delayed.

Hi,

I withdrew £400 on this site

it has now been 25 business days and it’s still sat in pending I have tried to resolve this in online chat but I am just getting the same answer that they don’t know how long it will take.

after reading all the reviews on here it’s becoming apparent I may not receive this at all

can you help?

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Dear Danig7,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Despite many submitted cases, the casino decided to adopt a no-response policy toward all our attempts to negotiate any issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please forward a screenshot of your withdrawal request to tomas@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Tomas

Dear Danig7,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hi Tomas,

I have emailed you the screenshot of the withdrawal

thanks Dani

Dear Player,

Unfortunately, I would like to inform you that since this casino has 10+ cases closed under the "No Reaction Policy," we are forced to close your complaint as "unresolved". This will affect the casino's overall rating. I understand this isn't a satisfactory solution to your issue; however, the decrease in rating caused by unresolved complaints could change the casino's approach. Regrettably, it seems to be a common practice at Winit Casino to completely ignore us in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have failed as the complaints grew in number. We strictly recommend staying away from Winit Casino. I wish I could be of more help. The casino can reopen this complaint at any time.