HomeComplaintsWinit Casino - Player's withdrawal is delayed.

Winit Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 15h 12m 4s

Winit Casino
Safety Index 2.3 Very low

Case summary

The player from the United Kingdom has been waiting for her £400 withdrawal for 25 business days, which remains pending. Despite attempts to resolve the issue through online chat, she receives no clear answers and is concerned she may not receive her funds.

Written by Tomas
Complaint Specialist
Submitted: 07 Aug 2026
Public
Public
3 days ago

Hi,

I withdrew £400 on this site

it has now been 25 business days and it’s still sat in pending I have tried to resolve this in online chat but I am just getting the same answer that they don’t know how long it will take.

after reading all the reviews on here it’s becoming apparent I may not receive this at all

can you help?

Public
Public
8 hours ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Stay safe.

Public
Public
8 hours ago

Dear Danig7,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Despite many submitted cases, the casino decided to adopt a no-response policy toward all our attempts to negotiate any issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.

  • Could you please forward a screenshot of your withdrawal request to tomas@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Tomas

Edited by a Casino Guru admin

Danig7 has 6d 15h 12m 4s to reply

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