The player from the United Kingdom has a pending withdrawal request that has been open for 21 business days, totaling a month, with no assistance from the staff.
Its been 21 business days since I requested a withdrawal. A full month has passed and its still pending with no end in sight. Staff wont help.
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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