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HomeComplaintsWinit Casino - Player’s withdrawal has been delayed.

Winit Casino - Player’s withdrawal has been delayed.

Opened
Current status

Waiting for player to reply

6d 22h 14m 53s

Winit Casino
Safety Index:Very low

Case summary

The player from the United Kingdom has a pending withdrawal request that has been open for 21 business days, totaling a month, with no assistance from the staff.

Public
Public
22 hours ago

Its been 21 business days since I requested a withdrawal. A full month has passed and its still pending with no end in sight. Staff wont help.

Public
Public
1 hour ago

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Public
Public
1 hour ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

  • Have you made any successful withdrawals from the casino in the past?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with the help of a bonus?
  • Could you please share a screenshot of the payout request with the status visible? Send it to my email at [email protected] or post it here.

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Sp123 has 6d 22h 14m 53s to reply

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