Wildsino Casino - Player's payment is delayed.

1 I'm waiting for my money, they respond terribly slowly and they always say wait, they always say

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

i haven't received any payment yet paa

august 24 I requested payment

Thank you for your reply. I understand that this situation may be frustrating, but I would like to emphasize that we typically allow the casino two full weeks to process each payment. I will keep this complaint open, and should there be no progress by the end of this period, we will take necessary action. Let’s remain optimistic, and I hope to receive positive news regarding your withdrawal soon. I appreciate your patience and kindly ask you to keep me updated on any further developments.

okaythen I'II wait