The player from Norway has a withdrawal pending at Wilderbet since February 1st and reports that his account is fully verified. He has not received responses from live support or emails regarding this issue.
WilderBet Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for Casino Guru to reply
4d 8h 38m 25s
WilderBet Casino
Safety Index 6.4 Below averageCase summary
Discussion
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5 days ago
Wilderbet refuses to send my withdrawal it has been pending since february 1st
My account is fully verified they do not answer in their live support or to any emails
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4 days ago
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4 days ago
Dear hoshy,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Have you accumulated your winnings with the help of a bonus?
- When was the last time you were in contact with casino support regarding the delay? Could you please share with me your most recent communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
