The player from Germany reports that her deposit of €22.00 made on September 19, 2026, is being withheld by the casino Weltbet despite proof of payment. She experiences a lack of response from support and faces standard stalling tactics during live chat, leading to frustration over the situation.
Weltbet Casino - Player's deposit is being withheld.
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Current status
Waiting for Casino Guru to reply
4d 23h 45m 41s
Weltbet Casino
Safety Index 4.3 LowCase summary
Discussion
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2 days ago
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2 days ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
