The player from Austria has been waiting 13 days for a €150 deposit to be returned to his account, despite providing confirmation of the transaction. He has instructed his bank to recover the amount due to suspected fraud or embezzlement and is frustrated with the casino's delays.
Wazbee Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for player to reply
27d 7h 45m 38s
Wazbee Casino
Safety Index:HighCase summary
Discussion
Public
Public
4 days ago
Translation
Good day!
I made a deposit of €150 on April 2nd, 2026, and have been waiting ever since for my money to be returned to my account. As requested, I provided confirmation that the €150 was debited from my account. It has now been showing as "being processed" for 13 days.
I have already instructed my bank to recover the €150 due to fraud or embezzlement of money.
Now I have to wait until May 1st, 2026 for the case to be processed.
Only after a week did I receive an email stating that it was being processed and that it would supposedly take 3 days, which is not the case.
Even if the casino pays out quickly, stay away from it.
Automatic translation:
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3 days ago
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3 days ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
