Wagibet Casino - Player's account closure request is ignored.

Need to close my account due to gambling problems and health issues, but the casino won't response and be suppostive and responsable about self exclusion.

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Dear Ma16rich,

Thank you for taking the time to submit your complaint. I sincerely regret to learn about your negative experience. I have checked the General T&Cs, and I found the following:

35.6 Players can request self-exclusion by contacting support@wagibet.com. The minimum self-exclusion period is six months, and accounts cannot be reactivated until the period expires. Any attempts to open a new account during self-exclusion will be blocked.

If You require any information relating to this contact our Support - support@wagibet.com or view our Responsible Gambling section.

Did you inform the casino about your gambling problem? Could you please forward the account closure requests you sent to the casino to my email at kristina.s@casino.guru?

Thank you very much for your cooperation.

Best regards,

Kristina