The player from the United Kingdom requested a withdrawal one month ago, but despite being informed that wire transfers take 7-21 business days, she has not received her funds yet.
i was told 7-21 business days for a wire transfer but it has been past this time
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Hello calmstarsx,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
Thank you in advance for your cooperation and reply.
Karla M.
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