The player from Germany has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.
Vox Casino - Withdrawal of player's winnings has been delayed.
Opened
Current status
Waiting for player to reply
2d 16h 45m 0s
Vox Casino
Safety Index 8.8 HighCase summary
Discussion
Public
Public
1 week ago
Dear Ooguz,
I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.
Public
Public
4 days ago
Dear Ooguz,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
