HomeComplaintsVox Casino - Player faces delayed withdrawal with pressured installment offers.

Vox Casino - Player faces delayed withdrawal with pressured installment offers.

Opened
Current status

Waiting for Casino Guru to reply

6d 4h 4m 28s

Vox Casino
Safety Index 8.8 High

Case summary

The player from Poland has been waiting for his withdrawal of 13,990 PLN from Vox Casino for over two weeks. Despite completing KYC verification, the casino attempts to push him into accepting installment payouts rather than processing his full amount. He believes the casino is deliberately stalling the payment process and requests intervention to obtain his full winnings.

Written by Attila
Complaint Specialist
Submitted: 25 Aug 2026
Private
Private
2 days ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
20 hours ago

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Public
Public
20 hours ago

Dear Papatux,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Have you made any successful withdrawals before?
  • What payment method did you use for your withdrawal request?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Waiting for approval
Waiting for approval
19 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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