The player from Australia deposited funds using the provided ETH address, but after 14 hours, the money is still not in his casino balance. The support team is unhelpful, providing no email for contact and only advising him to keep waiting.
Deposited into casino useing the eth address they provided.
it’s been 14 hours and my money is still not in my casino balance.
support will not provide me an email to contact them with as they said there is none. And they tell me to keep waiting.
please help this is a pure scammers black site and should be removed from here I wish I never trusted your score here I wouid of never deposited !
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Dear aussietrump,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?
We will do our best to resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
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