Vicibet Casino - Player’s deposit has not been processed.

So deposited on the 02.04.26 30€ per apple pay on vicibet site and after the 30€ was booked from my wallet the money didn’t appeared there till today after nearly an whole month of waiting nothing happened and the support team of them said the same sh** over and over again because they didn’t received and message from the provider so i will go to and laywer with that case but if you guys could get some extra help would help all of us a lot to be aware of these scam sites

And i attached 3 screenshots from where i started to complain about it when it happend and the last one is the last message received yesterday.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful deposits into this casino before?
• Have you contacted your payment provider to confirm whether the transaction was successfully sent to the recipient?
• Can you see the €30 deposit in your casino account’s transaction history?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika