HomeComplaintsVegasino Casino - Player's withdrawal is delayed.

Vegasino Casino - Player's withdrawal is delayed.

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Waiting for Casino Guru to reply

6d 19h 50m 10s

Vegasino Casino
Safety Index 7.9 Above average

Case summary

The player from Greece has been attempting to withdraw 100€ since August 17th but continues to receive automated responses on live chat without resolution.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 30 Aug 2026
Public
Public
2 days ago

I've been trying to withdraw 100eur since 17th of August and I get the same automated messages on live chat.

Public
Public
11 hours ago

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Public
Public
11 hours ago

Dear scorpios,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

  • Did you sucesfully withdrawn funds from this casino before?
  • Could you please give me a date when did you asked for withdrawal?
  • Did you used any casino bonuses or you have currently any active bonus?
  • Did you sucesfully completed your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.


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4 hours ago
Waiting for approval

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