Vegasino Casino - Player's withdrawal is delayed.

I have been waiting for 2 months to get paid 1 payment

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When exactly did you submit the withdrawal request for the winnings you are still waiting to receive?
• What types of games did you play to accumulate these winnings?
• Did you accumulate these winnings with or without a bonus?
• When was the last time the casino communicated with you regarding the delay in processing your payment?
• When was the last time you successfully withdrew winnings from this casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika