Vega Bet Casino - Player's deposit issue with cryptocurrency.

I purchased cryptocurrency from this site, but it hasn't been reflected in my account, and I'm having trouble with it. To make matters worse, they told me they don't know anything about cryptocurrency purchased elsewhere.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Vega Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any previous successful deposits to the casino?
• Could you please share screenshots or a video of the process you participated in when depositing using this payment method?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas