HomeComplaintsToshi Bet Casino - Player's withdrawal has been delayed.

Toshi Bet Casino - Player's withdrawal has been delayed.

Opened
Current status

Waiting for player to reply

6d 22h 46m 44s

Toshi Bet Casino
Safety Index 3.9 Low

Case summary

The player from Brazil requests his winnings after being misled by the casino's promises of fast payouts. He has faced significant delays in the withdrawal process, despite being assured it would take only 15 minutes.

Written by Kristina
Complaint Resolution Center Team Lead
Submitted: 06 Oct 2026
Public
Public
22 hours ago

I placed bets at the casino and won; I subsequently requested withdrawals, but it has been a long time and the funds still haven't arrived. Support had stated it would take only about 15 minutes, yet far more time has passed; they keep saying the withdrawal will be processed, but it never happens.


I want my withdrawal. This betting site misleads people with ads promising fast, reliable payouts—I want my money.


They are quick to take deposits, but they drag their feet when it comes to processing withdrawals.

Public
Public
1 hour ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
1 hour ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

  • Could you please advise when exactly you requested this withdrawal?
  • Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina


CitlalliK has 6d 22h 46m 44s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.