The player from Illinois claims that his $47 deposit via litecoin did not appear in his casino account, and he faced inadequate customer support when seeking help. Despite providing all necessary transaction information, he experiences communication issues and believes his deposit has been unfairly taken.
Toshi Bet Casino - Player’s deposit appears to be stolen.
Opened
Current status
Waiting for player to reply
2d 13h 28m 53s
Toshi Bet Casino
Safety Index 3.9 LowCase summary
Discussion
Public
Public
4 days ago
Important notice:
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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
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Public
Public
4 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Toshi Bet Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Is your player's account accessible to you? Can you log in?
- Have you made any previous successful deposits in the casino using the same payment method?
I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.
Best regards,
Attila
