Toshi Bet Casino - Player’s account has been closed without reason.

So, I have use ToshiBet since July 1st for sport betting. Everything was great, withdraw and deposit was smooth, the limit was great etc. But since a week, my bets were limited. So on October 11th , I have decided to withdraw all my remaining balance, so I have hit a crypto Solana withdraw. A few hours later, I was wondering why I didn’t get the money, I try log back in and it’s say that my account was blocked. I have no explanation why, because I always bet on legitimate sport and Odds. I have tracked all my bets, so I have all the bets that I have took on ToshiBet if needed. So, I will like to have my money back since , I didn’t get a good reason why my account have been break and I didn’t break any terms of conditions

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Dear Emeieks,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Did you accumulate your winnings by playing casino games, sports betting, or both?
• Did Casino communicate with you the reason of blocking your account?
• Had you completed KYC verification before you lost access to the account?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.