The Money Factory Casino - Player’s withdrawal has been delayed for 4 months.

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Dear built4thehustle, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with The Money Factory Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.  

• Have you made any successful withdrawals before?  
• Which payment method to withdraw your winnings have you opted for? Was it the same one you used to deposit? 
• Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Attila

Hello,

I've never been able to successfully process a redemption, there has only been these two that I've attempted to do so. There was not a bonus that I recall at all. I opted for Skrill because they claim skrill is almost immediate processing so I opted to withdraw to that account however I used my debit card to deposit funds

Dear built4thehustle, thank you for your response. Could you please attach a screenshot of your pending withdrawal? Additionally, could you please confirm whether you still have access to your casino account?

Thank you for your patience and cooperation.