TenoBet Casino - Player's account has been closed without explanation.

Took all my deposits happily, I clicked no bonus so I had no bonuses to wager. Won this money legitimately. Tried to withdraw they closed my account.

no response from the email.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?
• Have you completed the full KYC verification, or at least submitted any identity documents to the casino?
• Have you received any emails informing you about the closure of your account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika