The player from Australia is facing difficulties with withdrawing money from the casino and questions whether the website is a scam, as it claims to be cooperating with the mediation process.
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Dear Player,
Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Temple of Fortune casino. I'm afraid I will need more information regarding your problem. Could you please elaborate?
Additionally, I would like to clarify that we are not in collaboration with this casino.
Thank you in advance for your response.
Best regards,
Attila
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.