HomeComplaintsTamasha Casino - Player's deposit issue is delayed.

Tamasha Casino - Player's deposit issue is delayed.

Opened
Current status

Waiting for Casino Guru to reply

1d 6h 27m 57s

Tamasha Casino
Safety Index:Above average

Case summary

The player from India deposited 900 INR on January 10, 2026, but has not received a refund or a proper response in over 2.5 months, with the casino repeatedly stating that their experts are working on the issue.

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Public
1 week ago

Deposited 900 INR on 10th January, 2026 . It's almost 2.5 months, no refund, no proper response, every time they say, our experts are working on it

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Public
1 week ago

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1 week ago

Dear reddysandyadmala,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

  • Was it your first deposit in this casino?
  • Do you have access to your player's account's deposit history?
  • Is the deposit recorded under any particular status? Would you be able to share a screenshot?
  • Could you please share your communication with casino support, trying to resolve the issue? Send the information to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

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Waiting for approval
6 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

Tomas is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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