HomeComplaintsSuperBoss Casino - Player's deposit limit issue and self-exclusion.

SuperBoss Casino - Player's deposit limit issue and self-exclusion.

Closed
Our verdict

Other

Amount: £250

SuperBoss Casino
Safety Index:High

Case summary

A player from the United Kingdom deposited beyond their set limit after the casino's live chat advised turning off the limit. The player claims the casino ignored the 24-hour cooling-off period rule. The player has asked for today's deposits back and self-excluded right away. The complaint was closed based on the player's request.

Discussion
Private
X
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Helpplease
Bronze
gb
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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admin
Nikolas
PR Assistant
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Helpplease
Bronze
gb
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Helpplease
Bronze
gb
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Nikolas
PR Assistant
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Helpplease
Bronze
gb
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Public
X
admin
Nikolas
PR Assistant
Public
2 years ago

The complaint will be now closed based on the player's e-mail request.

SuperBoss Casino - Player's deposit limit issue and self-exclusion.
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