HomeComplaintsSuperb Casino - Player experienced some technical difficulties.

Superb Casino - Player experienced some technical difficulties.

Closed
Our verdict

Player stopped responding

Amount: £100

Superb Casino
Safety Index:Very low

Case summary

The player from the United Kingdom is facing an issue with frozen winnings. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
2 years ago

Scatter mode frozen along with winnings

Public
Public
2 years ago

Dear Stew43,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? 

I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
2 years ago

Dear Stew43,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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