SupaBet Casino - Player's withdrawals have been delayed.

Hello good,

I have three pending withdrawals from this casino (three €500 each) that have been pending for over a month (since April 23rd), and they haven't paid me. I've tried contacting them many times via live chat and email, but they always reply with the same generic message asking for patience. Over and over again. I'm reaching out to you to see if you can help me with this because I'm losing hope.

I have no outstanding limitations or verifications with them and I haven't used a single bonus since I started using the Casino.

I have attached all the evidence I have.

Greetings and thank you.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings you've been trying to withdraw? Were they slots, live casino games, or sports betting?
• Have you made any successful withdrawals from this casino before?
• When was the last time the casino communicated with you regarding the delay in processing your payments?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika