The player from Germany is experiencing delays in withdrawing his winnings from Supabet, having requested a total of €1,500 over multiple attempts two weeks ago. Despite being informed of a processing time of 1-3 working days, he has only received generic responses and no payments have been approved. He demands immediate processing of his outstanding payments and clarity on the status of his requests.
SupaBet Casino - Player's withdrawal request is delayed.
Opened
Current status
Waiting for player to reply
3d 19h 3m 29s
SupaBet Casino
Safety Index 8.0 HighCase summary
Discussion
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Public
3 days ago
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Public
3 days ago
Dear Apostolos77,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Have you made any successful withdrawals before?
- Could you please confirm that your account is fully verified?
- Have you accumulated your winnings with or without an active bonus?
- Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please upload a screenshot of your withdrawal history directly to this thread.
I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.
Best regards,
Jean
