The player from Australia has had winnings of AUD 8,000.95 forfeited and a withdrawal request for AUD 2,000 rejected under the pretext of "suspicious betting." Despite repeated requests for specific evidence and details, the support has provided no substantial information. She requests an investigation and assistance in recovering her total winnings of AUD 10,000.95.
StokedAu Casino - Player’s winnings forfeited due to suspicious betting claims.
Opened
Current status
Waiting for player to reply
6d 22h 49m 22s
StokedAu Casino
Safety Index:Very lowCase summary
Discussion
Public
Public
1 hour ago
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Public
Public
1 hour ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you pass the verification before you lost access to the account?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
