Spins Of Glory Casino - Player's withdrawals have been delayed.

Hello,

I made the first withdrawal request on September 8, 2026. The next one on September 10, 2026. The next one on September 12, 2026. Withdrawal amounts €500/withdrawal.

I first asked about the issue on chat about 2 weeks after the first withdrawal request. At that time, I was told that the issue was being processed or was in the process of being processed. After that, I have asked every few days but always get the same answer. I also sent an email but that was no help either.

In fact, withdrawal requests have only been processed, I haven't even received any activation requests.

This is a clear attempt to get me to play my money back, which is truly despicable. I hope this issue is addressed and a solution is found.

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Dear Gamer1995,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina