The player from Norway has won $8000 but faces issues withdrawing his winnings, as the casino refuses to allow withdrawals to his original deposit methods of Revolut and crypto. He raises concerns about using his Norwegian bank due to strict regulations and seeks clarification on withdrawal options, but receives only repeated template responses from Spinmills.
SpinMills Casino - Player's withdrawal options are restricted.
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SpinMills Casino
Safety Index:HighCase summary
Discussion
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2 days ago
I have been playing casino here and ended up winning pretty much. I now have 8000 dollar in my account. My deposits have been with revolut and crypto. They refuse to let me withdraw to any of these options. The only possible way is to Norwegian bank. I never use my Norwegian bank as they have told me they can close my account if it is used for gambling. It is strict regulations in Norway. It is not illegal to gamble online, but banks are very strict about such transfers.
I have asked Spinmills many times about withdrawal options, but they just send me the same copy/paste message. Even though I have asked if I can deposit with another method and then withdraw to that option. But I have deposited with ETH and that is not possible…
They even have ETH as an option, why can I not just withdraw to that?
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yesterday
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yesterday
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with SpinMills Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Is your player's account accessible? Can you log in?
- Were you able to previously withdraw winnings from this casino successfully?
- Were you asked to verify the payment method used in this casino recently or in the past?
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
